Help Desk Support Technician College Credit Certificate
Program Overview
The Help Desk Support Technician College Credit Certificate is designed to prepare students with the technical knowledge and skills for employment as entry-level computer help desk and support technicians in commercial, industrial and government institutions. Graduates are also prepared for CompTIA A+ and Network+ industry certifications.
| Estimated tuition cost: | $1,891.52 |
| Program credits: | 16 |
| Estimated time to complete: | 1 year |
Career Prospects
Interested in this program of study? Learn more about South Florida's employment picture and explore career options when you pursue additional studies in this area.
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
14,180 Computer User Support Specialists are currently employed in a 50 mile radius from Miami. This number is expected to increase by 2.5% over the next four years.
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
2,741 Computer Network Support Specialists are currently employed in a 50 mile radius from Miami. This number is expected to increase by 3.1% over the next four years.
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
2,445 Computer, Automated Teller, and Office Machine Repairers are currently employed in a 50 mile radius from Miami. This number is expected to decrease by 4.4% over the next four years.
Paying for College
An education at Miami Dade College is more affordable than you might think. Learn more about our tuition rates and see why more than 90 percent of our graduates finish their course of studies without incurring any student debt.
Apply for Financial Aid
Even if you are not sure you will be eligible for financial aid, you should apply because that's the only way to find out. Apply for financial aid using the Free Application for Federal Student Aid (FAFSA) or go to MDC's financial aid page.
Scholarships
As an MDC student, you may be eligible for a number of scholarships, grants and awards that will help you pay for college. These are awards that you don’t have to pay back. Explore the options available to you on the Scholarships page.