Office of Information Technology

The Systems and Infrastructure department maintains and operates computer servers and peripherals in support of enterprise applications, messaging systems, network infrastructure, telecommunication systems, databases, mass storage and backup systems. This department is also responsible for the enterprise management and security of client systems that include desktops, laptops, mobile devices, and thin clients. The Department consists of four teams:

Enterprise Network
  • Architects, designs and implements operate wired and wireless network infrastructure.
  • Maintain and operates network security infrastructure.
Enterprise Systems
  • Maintain and operate computer servers in support of enterprise applications, mass storage and backup system
ERP and Database Operations
  • Maintain and operate the Enterprise Resources System (ERP) technical infrastructure and databases.
Client Systems
  • Client systems management and security.
  • Administration of College wide applications.
Telecommunications and Operations
  • Advanced telecommunication services.
  • Data center security and management.
  • IT Helpdesk.

Systems and Infrastructure Management Team

Name Title Email
David Moreno AVP, Systems & Infrastructure David.Moreno@mdc.edu
Alexis Paradela Group Manager, Network Ops aparadel@mdc.edu
Jorge Arenas Director, ERP & Database Ops jarenas@mdc.edu
Armin Cardenas Manager, Client Systems acarden3@mdc.edu
Carlo Cappellini Systems Infrastructure Manager ccappell@mdc.edu

Contact Information

Hours of Operation Mon-Fri 8:00AM - 8:00PM ITHelpDesk@mdc.edu
Name Phone Number
Helpdesk 305-237-2505